Frequently Asked Questions

Advance reservations are open from April 1, 2026. Book via our official site (BEDS24), Rakuten Travel, or Booking.com.

Booking direct guarantees the best price. We pass on the OTA commission (approx. TBD%) to you, and direct contact makes special requests easier.

8+ days: free / 7-4 days: 30% / 3 days-eve: 50% / same day: 80% / no-show: 100%. OTA bookings follow their own policies.

Yes, full buyouts of all 7 rooms are available. Please use the contact form.

ROOM 01 has a bed. Other rooms have traditional tatami with futon bedding. See each room details when booking.

Eureka is room-only. A shared kitchen, fridge, and microwave are available. See our Norikura page for nearby dining.

Check-in: 15:00-21:00 / Check-out: by 10:00. For other times, please contact us.

Two private baths, reserved by time slot. You will receive details at check-in.

Simple sulfur spring with milky-white water. Known to ease fatigue, neuralgia, and skin conditions. Our owner is a certified Onsen Sommelier — ask us at the front desk.

As a private bath, you will not share it with other guests. All guests are welcome regardless of tattoos.

Free parking (TBD spaces). Winter tires or chains required in winter. Contact us if full.

"Kanko Center Mae" on the Alpico bus line. Approx. TBD min walk to Eureka.

We are sorry, but pets are not permitted at this time.

Free Wi-Fi available in all rooms.

Yes, children are very welcome. Please contact us for pricing.